Privacy policy
Vivobarefoot Privacy Policy
Thank you for visiting our store. We highly value the security of your personal information and are committed to processing it legally and securely in accordance with the EU General Data Protection Regulation (GDPR) and related laws and regulations.
By visiting this website or purchasing Vivobarefoot products, you agree to this Privacy Policy.
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I. Information We Collect
To provide you with product sales and customer service, we may collect the following information:
1. Personal Information
Including but not limited to:
* Name
* Phone Number
* Email Address
* Shipping Address
* Country or Region
* Postal Code
2. Order Information
Including:
* Purchased Items
* Order Amount
* Payment Status
* Delivery Information
* After-sales Records
3. Automatically Collected Information
When you browse this website, we may automatically collect:
* IP Address
* Browser Type
* Device Information
* Operating System
* Browsing History
* Cookie Information
* Website Usage Data
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II. How We Use Your Information
We collect your information only for the following purposes:
* Processing Orders and Shipments
* Providing Customer Service
* Responding to Your Inquiries
* Processing Returns and Refunds
* Providing Logistics Updates
* Preventing Fraud
* Improving Website Experience
* Analyzing Website Traffic
* Compliance with Laws and Regulations
We will not use your personal information for any other purpose without your consent.
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III. Cookies
To improve your browsing experience, we may use cookies.
Cookies help us:
* Save shopping cart contents
* Record login status
* Remember your language settings
* Analyze website traffic
* Optimize website performance
You can disable cookies in your browser settings, but some website functions may not work properly as a result.
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IV. Information Sharing
We will not sell, rent, or trade your personal information.
To complete orders, we may provide necessary information to the following partners:
* Logistics and delivery service providers
* Payment service providers
* Website hosting service providers
* Government agencies required to disclose information by laws and regulations
All partners may only use your information to the extent necessary to complete the relevant services.
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V. Data Security
We take reasonable technical and management measures to protect your personal information, including:
* SSL encrypted data transmission
* Secure server storage
* Access control
* Regular security checks
* Prevention of unauthorized access
While we take reasonable security measures, absolute security cannot be guaranteed for internet data transmission.
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VI. Your Rights (GDPR)
Under the EU GDPR, you have the following rights:
* To inquire about your personal information
* To correct your personal information
* To delete your personal information (right to be forgotten)
* To restrict the processing of your data
* To object to data processing
* To obtain a copy of your data (right to data portability)
* To withdraw previously granted authorization (without affecting processing based on prior authorization)
To exercise the above rights, please contact us using the contact information provided in this policy.
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VII. Data Retention Period
We retain your personal information only for the period necessary to complete orders, provide after-sales service, fulfill legal obligations, and achieve the purposes described in this policy.
After the retention period expires, we will delete or anonymize the relevant information in accordance with the law. ---
VIII. Third-Party Services
This website may use third-party services, such as:
* Payment Platforms
* Logistics Companies
* Website Analytics Tools
* Advertising Service Platforms
These third parties have their own privacy policies. We recommend that you read the relevant policies to understand how they handle your personal information.
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IX. Privacy of Minors
This website does not sell goods to minors under the age of 18.
If we discover any unauthorized collection of personal information from minors, we will delete the relevant information promptly after verification.
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X. Product Authenticity Guarantee and Price Explanation
All Vivobarefoot products sold in this store are authentic.
As a brand authorized partner, we maintain long-term and stable cooperation with authorized partners and obtain more competitive procurement prices through large-scale purchasing and a stable supply chain. Therefore, we are able to offer European consumers more favorable prices while ensuring product quality and authentic sources.
Our preferential prices will not affect product quality, after-sales service, or the rights legally enjoyed by consumers.
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XI. Contact Us
If you have any questions about this Privacy Policy, personal information processing, or your data rights, please contact us:
Customer Service Email:
[RobYamamoto788@gmail.com]
Customer Service Hours:
Monday to Friday (Central European Time)
09:00 – 18:00
We will reply to your email within 24 hours (working days) after receiving it.
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XII. Privacy Policy Updates
We may update this Privacy Policy from time to time in accordance with laws and regulations, business adjustments, or website operation needs.
The updated policy will be published on this page and will take effect from the date of publication. We recommend that you check this page regularly to understand the latest privacy protection measures.
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Friendly Reminder:
We always respect and protect the privacy of every customer and are committed to providing European consumers with a safe, reliable, and transparent shopping experience. Your personal information will only be used to achieve the purposes described in this policy and will be protected in accordance with applicable laws and regulations.