Terms of service
Vivobarefoot Terms of Service
Welcome to our store.
This website is dedicated to providing European consumers with authentic Vivobarefoot products and high-quality shopping services. Please carefully read these Terms of Service before browsing, registering an account, purchasing goods, or using any services offered on this website. By accessing or using this website, you acknowledge that you have read, understood, and agree to abide by these Terms.
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Article 1 Scope of Application
These Terms of Service apply to all users who access, browse, register, purchase goods, and use the services offered on this website.
If you do not agree to any part of these Terms, please stop using this website.
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Article 2 Product Information
We strive to ensure that all product information on the website is true and accurate, including but not limited to:
* Product Images
* Product Name
* Product Specifications
* Product Color
* Product Price
* Product Inventory
* Product Description
Due to differences in display devices, lighting conditions, and browsers, the color of the product may slightly differ from the actual product. The actual product received shall prevail.
We reserve the right to promptly correct any obvious errors found in the page information. ---
Article 3: Product Authenticity Guarantee
All Vivobarefoot products sold in this store are genuine.
As an authorized brand partner, we have established long-term and stable cooperative relationships with our authorized partners. Through large-scale purchasing and a stable supply chain, we obtain more competitive procurement prices, enabling us to offer European consumers more favorable sales prices while ensuring product quality.
The favorable prices will not affect product quality, after-sales service, or the legal rights of consumers.
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Article 4: Order and Contract Formation
After you submit your order, we will send you an order confirmation notification.
Order confirmation only indicates that we have received your order request and does not represent the formation of a sales contract.
An order is considered formally formed upon the following conditions being met:
* Sufficient product stock;
* Successful payment (if applicable);
* Order approved by the system.
If we are unable to fulfill the order due to insufficient stock, incorrect product information, payment abnormalities, or force majeure, we will promptly notify you and refund the payment (if applicable).
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Article 5 Product Prices
The prices displayed on this website are subject to the price shown on the page at the time of order submission.
We reserve the right to adjust product prices for the following reasons:
* Market price changes;
* Exchange rate fluctuations;
* Brand policy adjustments;
* System errors;
* Promotional activities.
Price adjustments will not affect confirmed orders.
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Article 6 Payment Methods
This website supports the legal payment methods displayed on the page.
All payments are completed through secure third-party payment platforms. We do not store your complete bank card information or payment password.
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Article 7 Delivery Services
We provide delivery services to multiple countries and regions in Europe.
Delivery times may vary due to the following factors:
* Country or region of receipt;
* Holidays;
* Customs inspection;
* Weather conditions;
* Transportation arrangements by the logistics company.
Please refer to logistics information and carrier updates for specific delivery times.
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Article 8 Returns and Refunds
Consumers have the right to return goods as stipulated by relevant EU laws.
For details regarding return conditions, refund procedures, and refund timelines, please refer to the "Returns and Refunds Policy" on this website.
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Article 9 User Obligations
By using this website, you agree to:
* Provide true, accurate, and complete personal information;
* Use this website legally;
* Not use this website for any illegal activities;
* Not place orders maliciously, return goods maliciously, or affect the normal operation of the website;
* Not distribute malicious programs or compromise website security.
If you violate the above provisions, we have the right to refuse service, cancel orders, or suspend the relevant account.
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Article 10 Intellectual Property
All content on this website, including but not limited to:
* Product images;
* Page design;
* Website text;
* Icons;
* Logo;
* Layout;
* Product descriptions;
are protected by relevant intellectual property laws.
Unauthorized copying, reproduction, dissemination, modification, or use for any commercial purpose is prohibited.
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Article 11 Privacy Protection
We respect and protect your personal information.
For information on the collection, use, storage, and protection of personal information, please refer to our Privacy Policy.
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Article 12 Limitation of Liability
To the extent permitted by law, we shall not be liable for the following:
* Delivery delays caused by force majeure;
* Network failures;
* System maintenance;
* Third-party logistics delays;
* Third-party payment platform failures;
* Delivery failures or losses caused by incorrect information provided by the user.
These Terms do not limit or exclude the legal rights enjoyed by consumers under applicable law.
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Article 13 Governing Law
This website provides goods and services to European consumers and complies with applicable EU consumer protection laws and regulations.
If any part of these Terms is held to be invalid or unenforceable, the remaining Terms shall remain in full force and effect.
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Article 14 Terms Updates
We may update these Terms of Service from time to time in accordance with laws and regulations, business development, or website operation needs.
The updated Terms will be published on this page and will take effect from the date of publication. We recommend that you check this page regularly for the latest version.
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Article 15 Contact Us
If you have any questions about these Terms of Service, your order, or the products, please contact us through the following methods:
Customer Service Email:
[RobYamamoto788@gmail.com]
Customer Service Hours:
Monday to Friday (Central European Time)
09:00 – 18:00
We will reply to your email within 24 hours (working days) after receiving it and will be happy to assist you.